Return policy

We will gladly accept returns within 2 days of receiving your order. After 2 days, will not accept returns for any reason.
If you have any questions about our products, please contact us at [email protected]

: we will be happy to help you!
Items that can be returned/refunded or exchanged within 15 days of delivery must meet one of the following conditions:
Defective items: arrived damaged, broken or soiled.
Item received in incorrect size/color.
Unwashed, unworn and unused items that do not meet your expectations.
If an item is defective or not as ordered, please contact us within 7 days of the item's arrival. Upon receipt of the return and confirmation of the problem, we will exchange the non-defective product for you. If an exchange is not possible, we will issue a refund.
Non-returnable items:
We do not accept returns under any of the following conditions:
Items that are beyond the 30-day warranty period.
Items that have been worn, used or misused.
Items damaged by normal wear and tear.
Discoloration due to bleach, benzoyl peroxide and alpha hydroxy acids or residual bleach.
Responsible for shrinkage or damage caused by washing machines, irons, steamers or professional dry cleaners.
Sale items (discounted more than 40%) are not eligible for return or exchange unless the item is defective.
Translated with (free version)

How do I return a product?

Please follow 4 steps to simplify your return/refund process.

Step 1: Submit the following information to our customer service team: Email (mailbox, telegram, WhatsApp)

- Order number

- Product Name

- Reason for return

Step 2: Our customer service team will respond to your request within 24-48 hours and provide you with a Return Merchandise Authorization (RMA) form and our return address.

Step 3: Please return the item(s) according to the instructions on the RMA form and send us proof of return with a tracking number and a valid return receipt.

Step 4: Upon receipt of the returned merchandise, we will email you within 48 hours and arrange for an exchange or refund.

Note: The refund will be returned to your account wallet and you can choose to continue spending or withdraw the money.

Return shipping cost and address

1. All shipping costs are the responsibility of the customer. This includes shipping costs for returns or exchanges. Shipping charges are non-refundable. The price you paid for the item will be refunded in full (if your order was shipped, we will deduct the shipping cost). If the return is due to a product problem as described in the "Returnable Items" section above, you are not responsible for shipping charges. We will refund the amount you paid for your order. However, you must provide photos and other evidence of the problem with the item. 2.

2. Please contact your local post office to confirm the exact return shipping cost. We recommend that you use the cheapest registered airmail method.

Note: If you have a return or exchange request, please contact us in advance by email: [email protected] or WhatsApp telegram , refund after approval. If we do not request and approve in advance, we will not accept the return.